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PRIVACY POLICY

Effective Date: July 2025

Superior Roofing Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you provide to us through our website or any other form of communication.

1. Information We Collect

 

We collect the following types of personal information when you contact us, request a quote, or use our website:

  • Name

  • Phone number

  • Email address

  • Property address (when applicable)

  • Project-related information (e.g., roofing type, service needs)

  • IP address and browsing behavior (via cookies and analytics tools)

We do not collect or store sensitive payment data through our website.

2. How We Use Your Information

 

Your personal information is used to:

  • Respond to inquiries or service requests

  • Provide estimates or schedule consultations

  • Improve our website and user experience

  • Communicate service updates, promotions, or follow-ups

  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Analytics

 

Our website uses cookies and tools such as Google Analytics to track visitor behavior, including time on site, pages viewed, and traffic sources. This helps us optimize content and improve site performance. You can adjust your browser settings to disable cookies at any time.

4. Third-Party Services

 

We may use trusted third-party platforms for forms, advertising (e.g., Google Ads, Meta), or CRM systems. These providers are required to keep your information confidential and secure. We do not authorize them to use your data for purposes unrelated to our services.

5. Data Storage & Protection

 

We implement industry-standard security measures to protect your personal information. While no system is 100% secure, we take reasonable precautions to guard against unauthorized access, disclosure, or misuse.

6. Your Rights

 

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or deletion of your data

  • Withdraw consent at any time for marketing or communication

To make such a request, please email us at office@superiorroofingltd.ca.

7. External Links

 

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies if you interact with their services.

8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

📧 office@superiorroofingltd.ca
📞 403-464-3812
🌐 https://www.superiorroofingltd.ca

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